Request a refund

Notes on refund requests 

All refund requests are reviewed by Ace Karts management. Approved refunds are processed every Tuesday, and funds are transferred into your nominated account within 5–7 business days.

Please ensure that all details provided are accurate and complete, as incomplete submissions may result in your refund being declined.

If you believe you’re eligible for a refund, please complete the form below.

Cancellation cut-off times

To qualify for a refund, cancellations must be submitted within the following time frames:

• Arrive and Drive - at least 7 days prior to your original race date and time.
• Exclusive Races - at least 14 days prior to your original race date and time.

Refund requests that do not meet these cut-off times or contain insufficient details may not be approved. Please refer to our Terms & Conditions for full details of our refund and cancellation policy.